How The Item(s) Is Packed Proper Packing & Addressing A properly packed shipment is your greatest protection against damage. An improperly packed or poorly addressed shipment may cause delays and unnecessary damage. To avoid these problems, we recommend care be taken in choosing the correct method of packing and labeling. Crating Crating provides the highest level of protection. This method of packing is used for High Value, large items, heavy items & Easily Damaged Items.

Your Company Agent will work with you to identify the best method of transporting your shipment. Domestic Shipments may be quoted in a variety of services levels. Factors to consider include: Delivery Time Class Value Of The Shipment Convenience Cost of shipping Location Of Pickup Location Of Consignee Size Dimensions Dock Delivery Weight Commercial Site Is A Lift Gate Required Residential Commercial Security How The Item Is Packed Your Company Agent will work with you to identify the best method of transporting your shipment.

In stock merchandise will be shipped within two business days. Our typical shipping schedule is 5 business days or less for cross stitch leaflets and 10 business days or less for cross stitch fabric. Under certain circumstances we will make partial shipments if a portion of your order is not available. Returns: Returns are not permitted for fibers, fabric, or copyright material whether sold individualy or as part of a kit. Copyright material includes but is not limited to leaflets, kits, and patterns.